On the outside, being an RA seems like a goofy job where you spend most of your time sitting behind a desk or checking in with students. And while a large portion of your time is spent playing grown-up babysitter, on occasion, things go sideways in a flash.
RAs take their role and the impact they have on students' lives very seriously, and at times they are the first ones there at critical and heartbreaking moments. You might need to intervene in a student’s suicide ideation event, manage an extremely intoxicated and violent intruder, or even be the first person in the room to discover a body. The life of an RA is full of highs and lows, and sometimes those lows are really low.
At the end of the day, RAs are there to help and really want to be there for students. We know that the RA can sometimes be the difference between a student having a frustrating year struggling with roommates or other issues — and having a year that they can look back on in a positive light.